General conditions

Included services: Rich breakfast buffet (for B&B guests), Private parking place, Ski room with warmers for boots (Winter), Bike storage (Summer), Free WIFI, Bedlinen and towels, and for B&B guests daily room cleaning (exception on Sunday), Val Gardena Active (Winter and Summer), Val Gardena Mobil Card

Extra charges for: Garage parking, Breakfast buffet (for guests in the apartments)

Helpful information

Check in /out: Check in time for rooms and apartments is after 2 p.m. on your arrival day, check out time within 9.30 a.m. on your departure day. We kindly ask you to inform us, should your arrival time be after 6 p.m.

Reservation: The written reservation is binding only upon reception of your deposit (30% within 7 days). Our bank account numbers are: Nogler Raffaella Cassa Rurale Val Gardena – Branche office S. Cristina
IBAN NR. IT 32 J 08238 58860 000301054601
We prefer the remainder to be paid in cash.

Pets: Pets are allowed upon request and an additional daily fee.

Smoking: Smoking is banned (by law) anywhere inside the accommodation.

Local tax: All the guests over the age of 14 have to pay the local tax. The tax is not included in the price of your stay. Please pay the tax in cash.

Cancellation: The cancellation has to be undertaken by written explanation.

Suggestion: we recommend our guests to take out a Travel Cancellation Insurance. Something could happen before your holidays, which might make it impossible for you to travel, but you can protect yourself from cancellation fees with a Travel Cancellation Insurance. Without insurance, the deposit of 30% will not be refunded.

Cancellation policy: The deposit of 30% will not be refunded, irrespective of the room/apartment being rented to another guest.

Amount due upon cancellation:
Cancellation between 29 and 15 days before the arrival date: 40% of the agreed price.
Cancellation between 14 and 8 days before the arrival date: 60% of the agreed price
Cancellation between less than 7 days before the arrival date: 100% of the agreed price.